What is the time-period within which I can return a product?
Apparel and other non-electronic products can be returned within 7 days of receiving the product. Watches can be returned within 7 days of receiving the product. For electronics and appliances, you can return the product within 7 days of delivery only. Returns will be accepted only if the product received is not as described, defective, damaged or not working when reviewed.
In case of post-usage defects, the manufacturer warranty can be used; please visit their authorised service centre for assistance. *Note: Gadgets Gallery reserves the right to amend the Returns Policy as and when necessary.
When are returns not possible?
Returns are not possible in cases where the brand has mandated a no return policy, or for hygiene reasons. Also, we cannot accept returns after return timeline has lapsed.
If you’ve shopped on Gadgets Gallery, here are some products we can’t take back at all:
- Innerwear, lingerie, socks, clothing freebies and swimsuits, for hygiene reasons
- Perfumes, personal and beauty care products
- Products that have already been used or installed
- Products that have been tampered with or are missing serial numbers
- Personalised/engraved items
The free gift I’ve received is damaged/not working. What should I do?
- Please get in touch with us and we will resolve it for you.
Why has my return request been rejected?
It’s unfortunate, but the reason for making the return does not comply with our policy.
General Rules for a successful Return
- In certain cases where We are unable to process a replacement for any reason whatsoever, a refund will be given.
- For any products for which a refund is to be given, the refund will be processed once the returned product has been received by us.